I'm in the UK and our provider is Be Un Limited [1][2], who use BT's exchanges. Unfortunately, we live in an area of London that is a notorious internet black-spot, so even though we pay for up to 16Mb, 1.5 is what speedtest.net tops out at. Given that though, I'm pretty impressed with what Netflix manage to do with what's available. Other services such as BBC's iPlayer and the on-demand of other TV networks are either vastly inferior quality or involve a lot of buffering (though seem to have improved over the lasty year).