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I agree. No matter how good you are you can never please everybody. And for the record I personally don't think Apple is falling apart.

The problem I see is simple to identify, and in the position Apple is in right now, it is difficult to remediate.

It is a problem of scale. I think Apple is growing too much too fast, and it is struggling to scale their operations. I obviously could be wrong since I am not an insider, but it seems that is the case.



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