> I think you missed the whole point of the article.

> The point isn't with the fact that there is an issue, its that Apple is seemingly trying to sweep it under the rug.

I think you missed the whole point of OP post: That is exactly what Apple has a reputation for doing. For example: The Antenna Fiasco -

http://www.engadget.com/2010/06/24/apple-responds-over-iphon...

I'm pointing out Apple have a long history of doing this with Revision A products, which the Retina MBA is. It's not new, it's not unusual and it shouldn't be unexpected.

So because they do it all the time ignoring a legitimate issue is now acceptable?

msy is not making a value judgment on Apple, he's saying this is nothing new. In contrast to the article:

>I remember an Apple that bent over backwards to understand its customers’ point of view and stretched itself to meet the high expectations it sets.

I think the thing is that the two statements aren't really at odds.

Apple has always bent over to resolve issues for customers if they acknowledge the issue. For example, I had a pre-unibody MBP that the power button pushed through the top case. Apple very promptly took it back, replaced the top case and a few other cosmetic dings I hadn't complained about, and got it back to me.

On the other hand, Apple also has a long history of refusing to acknowledge some issues and giving the customer the run around on them, which is the type of complaint in this article.

It's more along the lines that really, you shouldn't be surprised that something which has been happening for 15 years or so with no end in sight still happens.

I don't think he said that. Probably he just said people should have woken up long back.

> The point isn't with the fact that there is an issue, its that Apple is seemingly trying to sweep it under the rug.

I don't think that's quite it. Apple realises there's a problem, and that's why they have the standardised test. I think the real problem here is that Apple's test is insufficient, but they don't know that, so they don't believe their customers when they say they're having still having issues. And that's not reassuring for someone who's just spent a lot of money on a new machine.

Personally, I've never had this issue with my rMBP, but I'm sympathetic with those that do.

It's hard for me to believe that they don't know the test is insufficient when the protocol involves waiting 1 minute for the problem to go away.

Possibly, you are right that its in the fact that the test is insufficient. The question is if this is known by Apple or not.

I personally can't see how they could not know, this is not the kind of issue where ppl are going to be blowing there whistle for no reason. So Apple knows there is an issue, if there own tests do not match the numbers of complains(to some degree) even more red flags should be going up.

I am no conspiracy theorist, but there seems to be some valid points in the article.

Yeah, 100%. Just blind commenting. Dude read it again.