Yes, it's great. Not because of anything specific to what they're doing with it but because it fundamentally changes the game from you jumping through whatever flaming hoops the network vendor chooses to provide to being able to implement what makes sense for your business.
If you haven't dealt with network gear before, it's like going back 3-4 decades in general computing: bizarre, obscure UIs, features which are complicated by very strict limits, management is a bolt-on after-thought generally treated as a profit center ("We'll sell you tools to deal with our arcane UI!"), paid bug fixes which have to be installed by hand, interoperability across vendors is very limited, etc.
If you haven't dealt with network gear before, it's like going back 3-4 decades in general computing: bizarre, obscure UIs, features which are complicated by very strict limits, management is a bolt-on after-thought generally treated as a profit center ("We'll sell you tools to deal with our arcane UI!"), paid bug fixes which have to be installed by hand, interoperability across vendors is very limited, etc.