It's absolutely PR-ish, and it's a bit annoying that the update could leave the naive reader with the impression that everything's been fixed when actually what's happened is that the visibility of the problem has been removed.

So far I've only once been threatened with being "reached out" to, by Oracle after I tried to ask them about one of their products. I found the expression vaguely sinister and was kind of relieved that they never actually got in touch.