We looked at this exact setup recently but realised you can't suppress the unsub... | Hacker News

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anthonys on Nov 24, 2020 | parent | context | favorite | on: Ask HN: How are you performing email flows on your...

We looked at this exact setup recently but realised you can't suppress the unsubscribe link from any email customer.io sends.

You can set a flag so the user can't unsubscribe if you have a legitimate reason (e.g. transactional email) but I'm not a fan of the customer experience here as unsubscribe should mean that, unsubscribe.

rock_hard on Nov 29, 2020 [–]

Yeah, we also found their unsubscribe feature set a little disappointing

But it will do for while and we will wrap our heads around it when we get there :)

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