Everyone inherently knows this, that's why they reach out to others when stuck on a bug (see also rubber-ducking). But why is it so hard to convince individuals and organizations of the benefits of pair programming?
That was a scene in The Office. The salesmen phone the cheaper competitor's customer service while on a sales call to let them see how long they would wait on hold if they needed support.
That said, I had an experience recently where the chatbot replaced the phone tree that led to a human and it was very helpful.
Chatbots seem to work fine as long as your request is on the happy path.
Call your bank to get a cashier's check? Great.
Call your bank because the cashier's check never arrived in the mail, and you need to recover the money, but you closed the account the check originally came from? Forget it.
Spent about 18-24 months with E.ON trying to convince them that the street they'd sent the bills to didn't exist. Eventually had to contact the Ombudsman.
And E.ON don't even have the worst reputation for customer service in their domain.
> Why would you spend your time and effort building a house that earns you $50k when for the same time and effort you could build a house that earns you $150k?
Luxury housing is exempt from rent-control laws in places where those exist.
> Yeah, because he was guarding them against the current administration abusing the Justice Department to go after them. Same reason he pardoned Fauci and others.
Are pre-emptive pardons a common thing for American presidents to do?